I’ve been plagued with an irritating issue over the past few weeks. Windows 10 store wouldn’t download / install new apps or updates. Deleting the updates, rebooting didn’t do a bit of good.
In the past all it took was to fire up CMD in Admin and type in the following commands:
net stop wuauserv
ren SoftwareDistribution SoftwareDistribution.old
net start wuauserv
And Bob’s your Uncle. Fire up the store and everything is supposed to work. However, a glitch cropped up that prevented Windows Update Service from shutting down. I worked through about 4 possible fixes, each increasingly invasive and complex, none of which worked. They all tripped over WUAUSERV failing to halt.
This morning I was struck by a blindingly obvious solution. The culprit was my antivirus program, not windows. I use AVAST, so I disabled it and ran the CMD commands. In under 5 min, Windows 10 store was downloading all previous updates and installed new apps with no issues. I restarted AVAST, went back to the store and it still worked.
So, there you have it, problem solved. However, I have to stress disabling your antivirus for any amount of time is a risk. I’d advice you to disable your internet connection first, then disable your antivirus and run the CMD commands. Restart your Internet and then start the store.
Reader RON D wrote in with the following alternate fix: