Bitter Grounds Magazine

espresso fueled ramblings
Feb 24, 2021

Panda Antivirus error prevents Windows login

Written by catpaw

March 12, 2015

Panda antivirus users were dished up a nasty shock yesterday (or today if you were one of the ones who shut your computer off) when an error in yesterday’s update “may have caused some files to be moved to quarantine”. This is a rather polite way of saying “your computer is now screwed”.

This error must have stopped a lot of hearts when it cropped up. When Panda discovered this, they quickly issued a new signature file to correct the issue. However, that didn’t help people who couldn’t boot their computer.

Here’s the scoop. When the signature file was installed, it mistakenly saw vital pieces of software that Windows relies on to run, as malware and moved them into quarantine. This, in effect, turned computers into bricks – unbootable and unusable when you tried to restart. As long as you didn’t reboot, you were fine. The update issued by Panda corrected the problem and most people weren’t even aware of the problem. Rebooting or shutting down meant you wouldn’t be able to log into your account. The files your computer relies on to let you log into Windows were no longer available and you were stuck.

If you are one of the unlucky ones who rebooted, Panda has issued a couple of fixes to get you back up and running. Go to their webpage ➙ and follow the onscreen instructions. You’ll need access to a computer and usb stick to download their ps-recovery.exe file. Once you have it, the instructions are very clear and easy to follow. You’ll be up and running again in a short time.


SUBSCRIBE for latest posts

Receive an update once or twice a week, depending on how many articles are posted.
Unsubscribe at any time.

Use the handy email subscription form here:

Contact me

Contact me

Icon showing stick person thinking while a cat climbs on a stack of books

Index of all articles

Logo for Bitter Grounds Magazine shows magazine title with little black cats crawling over it
Buy my merch & support Bitter Grounds

Merch to buy

Goose chasing person & cat

Privacy policy


Submit a Comment

Your email address will not be published. Required fields are marked *

small icon of a foot

© Copyright 2021, Bitter Grounds Magazine & Catpaw Consulting


Enjoying the content?
Check out the little cup on the left.
You can buy me a coffee & feed my habit while I create new content for you.


Translate »

Pin It on Pinterest

Share this article

Hit the heart to let me know you enjoyed this post